FAQ

 Saintyol DAWIN Concrete Pump Truck Robotic Wet Concrete Shotcrete Machine Technical Clarifications No Clarifications Saintyol DAWIN Response 1 Is the Equipment available in stock? No, order production. 2 What is the Equipment Production Lead time? Around 40 days after deposit received. 3 Will we receive a complete set of technical documentation, including parts catalogues and maintenance manuals, in digital and hard copy and in English? Will you give some update if any upgrade on your machine parts? Yes, we would offer the full English version manual, including the maintenance guidance in digital and hard copy shipped together with the machine. Surely, we would offer the upgrade info if there are any upgrade process on the machines. 4 What specialized tools or equipment are required for maintaining this machinery? Are they included, available for purchase, or must we source them independently? We offer the spare parts list with prices in our quotation list, you could purchase together with the machine for back up. The shipping list including some maintenance tools. 5 Do you have assembly and disassembly procedures for all the individual components of this equipment? There are assembly instructions  6 What are the typical lead times for ordering essential components and consumable parts? Parts in stocks could do immediately shipping. No stocks depends, usually need around 7 to 10 days for wearing parts if no stocks. 7 Do you have a regional parts distributor in Laos/ Thailand, or will all parts be coming direct from [China]? No distributor in Los/Thailand yet, we can ship to you directly from China, we have client in Indonesia, and shipping parts via FedEx. It is not a complicated process. 8 Can you provide insights into these performance issues and potential problems and their solutions? Our factory machines are all debugged, so in theory there is no problem. We could also arrange our engineers to debug it locally for you, but you need to provide hotels and accommodations as well as round-trip air tickets. If you encounter any problems during use later, we will provide online services at any time to solve the problems encountered. 9 How can we access your Service/Technical Engineering team? Is direct contact with engineers possible, preferably via email? Email or Whatsapp online contact better, easier connection and more clear for business and questions. 10 Would you provide us with an operational and maintenance training package as complementary on equipment purchase? Yes, we would 11 What training programs do you offer for our maintenance personnel, including on-site, online, or at your facilities? What are the details and costs? The quotation we offer you including our engineer daily salary to go to your local but your party should afford the go-back air costs and accommodation in your local. 12 What levels of technical support are available, including phone, online diagnostics, or on-site options? What is your response time guarantees? Usually online diagnostics for after sales technical supports, response time in an hour except for holiday or rest time, however, if you need on-site supports also available,  13 What is your different maintenance contract or service agreement options, and what services are included in each tier? Please reference our attached warranty policy. 14 Is there flexibility to customize a contract to meet our specific operational needs and budget? Yes, we could try. 15 Is it possible to integrate the equipment's data with our Computerized Maintenance Management System (CMMS)? The system only supports CAN bus communication 16 What is the warranty period for the equipment and its major components? What conditions are covered and excluded? Please reference attached Saintyol DAWIN warranty policy. 17 What is the estimated lifespan of this equipment model, and what strategies do you have in place to support older models with parts and service? The life span would be in around 5 to 8 years to the shotcrete machine if you would do the regular maintenance as requirement. 18 What are the key safety features integrated into the equipment, and does it comply with all relevant industry safety standards and regulations? The equipment has safety signs and emergency stop buttons which comply with the safety standards and regulations of relevant industries. 19 Are there specific safety procedures or training requirements for operating and maintaining this equipment? Do as the manual would be ok.

As the terminal equipment for pumping concrete, the mobile hydraulic concrete placing boom is used to send the pumped concrete through the pipeline to the formwork of the component to be poured. The hydraulic concrete placing boom does not need to be fixed when used, and the position and conveying direction can be flexibly changed according to the needs of the construction site. The mobile hydraulic concrete placing boom has reasonable design, stable and reliable structure, light weight and can be hoisted and transported as a whole. Adopting 360° full-rotation boom-type fabric structure, the whole machine is easy to operate and flexible to rotate, and has the characteristics of high efficiency, energy saving, economy and practicality. It has played an important role in improving construction efficiency and reducing labor intensity. Working principle of mobile hydraulic concrete placing boomFeeding systemThe concrete is transported by the mixer truck to the unloading platform outside the opening line of the excavated side slope at the upper part of the pipe body, and then unloaded into the hopper at the end of the concrete placing boom distributor, and then the concrete is transported to the upper part of the pouring warehouse through the belt conveyor system, which is controlled manually The distributor uses the control baffle on the belt conveyor to transport the concrete to the required parts through the troughs and chute.Other usesIn addition to conveying concrete into the warehouse, the placing boom can also use the electric system installed on the placing boom frame to install and dismantle large formwork, hoist and transfer materials such as steel bars and steel pipes, etc. 1flexible useIt does not need to be fixed when in use, and it can be placed flexibly. It can be placed on the floor, shelf, etc.; the structure is simple and compact, and the weight is light. It is away from the construction area and can be quickly transferred to other construction sites.2a lot of usesIt can meet the pouring requirements of some special construction work surfaces, and there is no blind area of cloth; the operation range is large, the operation is flexible and convenient, safe, reliable, and cost-effective; it is widely used in architectural and engineering construction, such as industrial and civil buildings, bridges, roads, infrastructure and other concrete structures.

After long-time running, the concrete spray machine rubber plate, steel plate, rubber cavity, spraying nozzle, delivery hose may get worn. We will offer some spares for free.Referring to the service life of each part, we will put a rough estimate of requested spares according to your project scale -how many cubic meters you will spray.

Regarding the mixing pump part (The new piston pump), there are some thing very important when you receive it and equip the new one on to the machine, I have to make you clear about this earlier to prevent it wouldn't be broken again.1. After the new pump fit on to the machine, you have to fill full hydraulic oil into the oil return hole (or say return opening/ oil return port), must full it and bleed off the air in it, it is very important and necessary. This is to prevent the pump lacking oil transiently, dry grinding and then cause slipping shoe wearing heavily and exceedingly, and even cause broken directly, so, you have to pay attention to this step.2. Please keep the cleanness of the hydraulic oil, the filter in the oil tank you have to alternation regularly, do not wash it, as you can't wash it clean at all, please use the new to take place the dirty one.The above 2 suggestions is very important to the pump, and please feel free to ask if you have any questions about it.

In the mortar transportation and spraying process, the mortar will block the pipe due to various reasons. The mortar spraying machine is a special coating equipment using spraying technology. The principle is to control the air flow to instantly push the air reversing device to change direction, so that the piston of the air motor can make stable and continuous reciprocating motion. Generally caused by the following reasons, the pipe blockage generally occurs in the early stage of use. For the first use of each day, the pipe must be lubricated with water, and a bucket of cement (material: powdered hydraulic inorganic cemented material) slurry is used to bring the material to life before starting. Spray normally. The mortar stays in the pipeline for too long and causes pipe blockage. The main reason is that the long-term pause causes the mortar to set up, resulting in reduced flow and pipe blockage. Generally, the machine is shut down for about 30 minutes to start the machine for 5 to 10 seconds to let the mortar flow Just fine. The pipe blocking phenomenon caused by too high pressure during spraying, the conveying distance is too far during spraying, the height is too high, the pressure is too high, and the other is the blocking of the foreign body in the spray gun mouth, which causes the pressure in the mortar tube to rise, causing water bleeding at the interface Phenomenon, leading to the phenomenon of pipe plugging, which is generally a precursor to the phenomenon. During the spraying process, the flow rate (unit: cubic meters per second) is significantly minimized, and the working pressure gradually increases. Timely shutdown, the early stage of pipe blocking is generally cleaned at the discharge port and the takeover. If the pipeline is seriously blocked due to timely shutdown, it can only be eliminated by cleaning the pipe with water. Select the appropriate hose to flush from the bottom right.

Cement silos are very common equipment in concrete mixing plants, so how can we buy a suitable cement silo and, or what should we pay attention to when buying cement silos?1. Purchase through regular purchase channels. In many cases, because of the desire to cheap, the scammers are given the opportunity to buy some cement warehouse equipment of unknown origin.2. Find big manufacturers. The quality of the equipment produced by large manufacturers is guaranteed, and the after-sales service is perfect.3. To understand your needs. When buying a cement silo, you must first understand what type of cement tank, size and model you want. If the purchased model is too large, resources are wasted, and if the purchased model is too small, it cannot meet the demand.4. See if the equipment has a certificate of conformity, instructions and technical documents.5. Under the premise of ensuring the quality and reliability of the manufacturer, more comparisons can be made to choose a cement warehouse with a high cost performance. Qingdao Saintyol DAWIN Machinery specializes in producing various types of cement tank equipment, horizontal cement silos, sheet cement silos, large and small models, etc. to choose from. Customization is also accepted and made according to your needs. The company has rich industry experience and reliable quality, please contact us.

What should I pay attention to when buying concrete mixing plant equipment? With the gradual stabilization of the epidemic situation, the construction engineering industry has also gradually resumed work. It is said that this year is a more important year for China's infrastructure construction, and there will be no less natural construction projects. Construction engineering is inseparable from the concrete mixing plant equipment. The mixing plant equipment is actually very simple. It is an equipment that mixes cement, stones, sand, water and other materials uniformly.First determine the type of mixing plant equipment according to the quantity of concrete required, secondly determine the configuration, and finally find a mixing plant manufacturer with good after-sales service. Qingdao Saintyol DAWIN Machinery is located in the beautiful Qingdao, with a superior location and wide after-sales service coverage. I hope to do my best to help the national infrastructure. Q: What is the maximum towing speed of the mobile station, such as 25 kilometers per hour?Answer: Less than or equal to 25km / h.Question: Does the mobile station have a limit on the towing distance of continuous driving, such as the maximum distance of 100 kilometers?Answer: At present, our equipment is not allowed to go on the road, only suitable for short distance walking.Q: How much does the basic construction cost of various types of mixing plants? bandAnswer: It takes about 40,000 yuan for three cement silos in the mixing station; about 150,000 yuan for the steel structure batching machine in the mixing building, and four cement silos for the mixing building; about 200,000 yuan for the batch type batching machine.Q: What types of concrete can be produced by the simple 25 station?Answer: The concrete mixing station is not sized, as long as the quality of the concrete produced is the same according to the same ratio.Q: How long is the service life of your mixing plant?Answer: The service life of the mixing plant is closely related to personal maintenance. There is no problem with good maintenance and maintenance for more than ten years.Question: What other equipment does the supporting equipment of the mixing plant have?Answer: A complete set of concrete companies: mixing plant, tank truck, pump truck, loadometer, laboratory, environmental protection treatment system, personnel.Q: What is the difference between a commercial concrete mixing plant and an engineering mixing plant?A: There is no obvious difference in the configuration of the two devices. The commercial concrete mixing station is stronger than the engineering station in terms of environmental protection, production efficiency, and appearance; the engineering station requires relatively high measurement accuracy of equipment or the continuous combat capability of the equipment.

Saintyol DAWIN Machinery diesel concrete pump, delivery line concrete pump regularly equipped high power 56KW LOVOL 1000 series diesel engine and 129KW or 176KW powerful Weichai Deutz engine. EPA diesel engine for North America are available customized. Or other brands engines as client requirement.

A machine that uses pressure to continuously transport concrete along a pipeline. Degree consists of pump body and delivery pipe. According to the structure, it can be divided into piston type, extrusion type and water pressure diaphragm type. The pump body is installed on the chassis of the car, and then equipped with a telescopic or bendable cloth rod to form a pump truck.The concrete pump truck is transformed on the chassis of the truck. It is equipped with sports and power transmission devices, pumping and mixing devices, distribution devices and other auxiliary devices on the chassis. The power of the concrete pump truck transmits the power of the engine to the hydraulic pump or the rear axle through the power transfer box. The hydraulic pump pushes the piston to drive the concrete pump. Then use the distribution bar and delivery pipe on the pump truck to transport the concrete to a certain height and distance.

Qualifications of Operators and Maintenance Personnel Only a person who holds a recognized qualification certificate, has received full-time training and has been proven to have operational capabilities can operate the pump. Only qualified professional technicians and after-sales service personnel can repair the pump truck. This equipment is construction machinery that can be driven on highways, designed and manufactured in accordance with the relevant provisions of the China Road Traffic Law and Construction Machinery Management Law, and has obtained performance and form approval certificates issued by relevant departments. Change the shape and system of the pump truck, including changing the safety pressure and running speed settings; changing to a large-diameter conveying pipe or increasing the thickness of the conveying pipe; changing the control program or circuit; changing the arm frame and outriggers, etc. Otherwise, the company shall not be responsible for the consequences.

It is not allowed to remove any protective device on the equipment, and no operation shall be carried out until it is confirmed that the hopper screen has been closed. Do not reach into the hopper, mixing device or water tank when the pump truck is running. When the work temporarily stops, be sure to turn off the engine and press the emergency stop button. Before the pump truck enters the construction site to unfold the outriggers, the handbrake should be pulled down, and the wheels should be fixed with wheel stops. When pouring concrete, all outriggers should be fully deployed in place before the boom can be operated in accordance with the order specified in the operation and use of the pump truck. The body of the car must be kept horizontal, and the inclination of the front, back, left and right with respect to the horizontal plane is less than 3 degrees. And the legs must be retracted only after the boom is put on the main support of the boom. Before moving the boom and deploying the outriggers, check for obstacles around them. Prevent the boom or outriggers from touching buildings or other obstacles. When the position of the operator cannot observe the entire operation area or can not accurately determine the distance between the overhang of the placing boom concrete pump truck and the adjacent objects, a guide should be provided.

What kind of steel material of 29m 33m hydraulic self jack-up concrete placing boom? To the saintyol dawin machinery 29m 33m tower column self jack-up concrete placing boom, The tower 22.7 meter column steel is Q345 in 355Mpa , the placing boom material is HG70 in 600Mpa.

What logistics ways you can work for shipment? We can ship construction machinery by various transportation tools.1. For 80% of our shipment the machines will go by sea, to all main continents such as Africa, South America, Middle East, Oceania and Southeast Asia etc,. either by containers or RoRo/Bulk shipment.2. For inland neighborhood countries of China, Such as Russia, Mongolia, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan, Turkmenistan etc. we can send machines by road or railway.3. For light spare parts in urgent demand, we can send it by international courier services, such as DHL, UPS. TNT or FedEx etc.

What's Saintyol DAWIN Machinery Warranty Policy ? 1.Product Quality Warranty：1.1 We will do the maintenance and changes for free, when confirm that the damaged compents is caused of unqualified material and manufacture in normal using.1.2 We only supply the warranty to the product quality,Other indirect losses are not in theWarranty range,such as stoppage losses,additional cost and credit losses.1.3 The warranty do not include any special requirement exceed the User Manual and the Contract.2.Warranty Period and Range:2.1 The warranty start time should according to the Sale Invoice.2.2 The compents warranty period in one year or working 2000 hours(according to reach any one first)as below: Machine Frame,Work Arm,Rack,Gear,Chain Wheel,Cab,Fuel Tank,Hydraulic Tank.2.3 The compents warranty period in six month or working 1000 hours(according to reach any one first)as below: Wheel Rims,Bearings,High Pressure Hose,Tube, Radiator, Pulley, Muffler,Bucket,Plunger Pump,Gear Pumps,Motors,Steering,Walking Valve,Multiple Valves, Cylinder(except for seals).2.4 The warranty period for the attachments with the machine is six months,such as Breaker, Auger,Digger,Fork and so on.2.5 Engine warranty according to its manufacture warranty rules.2.6 Other all compents warranty period is six months or working 1000 hours(according to reach any one first),expect for the ones in the above Term 2.2,2.4,2.5 and Term 3 below. Download Saintyol DAWIN Machinery Full Warranty Policy here: